Enterprise Project Manager / Account Manager

Join a fun fast-growing technology-driven company. OpenClose, a provider of advanced business solutions for the mortgage industry, is looking for an Enterprise Account Manager.

Responsibilities:

• Speak with customers (lenders) via telephone and email
• Understand customer’s concerns or questions
• Prioritize issue/concern based on business need
• Communicate customer priorities to internal resources in an organized way
• Analyze information to determine next steps
• Assist in trouble shooting and testing and collection of requirements for custom work orders.
• Engage business analyst or Support on an as needed basis
• Participate in the flow of information between customer and company
• Customer Relations (business to business)
• Track customers’ needs and priorities in an organized way
• Other duties as assigned

Skills:

• Project Management or related experience
• Residential Mortgage Experience
• Software Support or Implementation experience or related work

Location:

West Palm Beach, FL, or remotely from home. May require occasional trips to West Palm Beach, FL

Starting immediately
Salary to be determined
40 hr work week, flexible schedule
Benefits