Enterprise Project Manager / Account Manager
Job Description: Enterprise Project Manager / Account Manager
Join a fun fast-growing technology-driven company. OpenClose, a provider of advanced business solutions for the mortgage industry, is looking for an Enterprise Account Manager.
- Speak with customers (lenders) via telephone and email
- Understand customer’s concerns or questions
- Prioritize issue/concern based on business need
- Communicate customer priorities to internal resources in an organized way
- Analyze information to determine next steps
- Assist in trouble shooting and testing and collection of requirements for custom work orders.
- Engage business analyst or Support on an as needed basis
- Participate in the flow of information between customer and company
- Customer Relations (business to business)
- Track customers’ needs and priorities in an organized way
- Other duties as assigned
- Project Management or related experience
- Residential Mortgage Experience
- Software Support or Implementation experience or related work
West Palm Beach, FL, or remotely from home. May require occasional trips to West Palm Beach, FL
Salary to be determined
40 hr work week, flexible schedule
Please email us your resume and salary history.
OpenClose is an equal opportunity employer.