From the very beginning, OpenClose co-founders JP Kelly and Jason Regalbuto knew that building a competitive mortgage technology company meant they had to go above and beyond the standard when it comes to mortgage software.
Twenty-two years later, OpenClose continues to distinguish itself as the premier mortgage software provider that not only develops and maintains best-in-class software, but also offers high-touch customer service. And we are recognized regularly for these efforts by independent industry rankings that have bestowed top customer service accolades.
OpenClose Gives You the Service You Need from the Experts You Deserve. It’s One of the Reasons Why More and More Banks, Credit Unions and Mortgage Lenders Are Turning to OpenClose.
At OpenClose, our customer support staff is focused, responsive and flexible, able to jump in and help streamline our partners’ operations. This fact is illustrated in this video, which shows one of the main keys to our growing success — our family and its well-established roots in the mortgage industry.
Our know-how shines through in everything we do and every communication we have with you. It all begins with the individuals we hire — they have both mortgage technology and actual mortgage lender experience. Members of our OpenClose family know the lending processes from open to close. We fluently speak the language of “mortgage technology” at all levels of complexity. As such, we understand your individual needs and challenges, and can offer you configurable solutions to advance your business.
At OpenClose, our approach is consultative and solution-oriented, looking at the specifics through the prisms of the lender and the consumer. We can do this because our customer-facing family members have been on both sides of the transaction.
We are here for you, ready to help find solutions to the stumbling blocks your institution faces. Your OpenClose family has the wherewithal to serve as your partner throughout the loan process by solving your challenges faster, while increasing your efficiencies and lowering your operational costs. These, in the end, result in a better experience for borrowers, members and loan officers. Plus, it drives more loans for you!
This is why for credit unions, banks and mortgage lenders, NOW is the right time to connect with OpenClose. Whether you process 50 loans per month or 5,000, we are ready to assist you with your mortgage LOS and POS needs and welcome you as a member of the OpenClose family.