The most vital part of social media is not promotion, it’s gathering intelligence. What customers are saying on social networks about your customer service can make or break a financial institution’s reputation.
OpenClose Social™ platform was designed for banks, credit unions, and lenders looking to quickly launch their social media presence. It allows you to automatically ”listen” to what’s being said about you and your clients. Think of it as a search engine only about what concerns you, your industry, and your competitors all in real time. While you wait for your compliance officers to approve a strategy, shouldn’t you be listening to what’s being said? There’s only a reputation to lose and a wealth of information to gain. Register for a demo and see what OpenClose can do for you.