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Using Digital to Improve the Customer Journey

According to a new study by STRATMOR Group, a data-driven advisory that guides lenders and vendor clients alike lenders perceive “increased borrower satisfaction” as the top benefit of pursuing digital advancement with their loan processes.

The study concludes that the top three benefits (increased borrower satisfaction, faster cycle times, and increased transparency for borrowers) are all tied to the borrower experience.

OpenClose — a pioneer in SaaS-based computer and now the digital POS –continues its efforts to improve conversion rates while enhancing the customer experience through its digital mortgage efforts.

Ask us for more information or click below to schedule a demo and see what’s changed since you last saw OpenClose.